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Why did Frimley Health need Stream?
For Frimley Health NHS Foundation Trust, addressing financial resilience and empowering employees were key priorities.
Recognising the challenges posed by infrequent pay cycles, they found Stream's financial benefits platform to be the ideal solution
"For us, it's really important that our staff are feeling empowered when they come to work.
You're driving along, and two of your tyres are punctured, and you know you've still got a week to payday. How do you pay for it?"
What challenge did Stream solve?
Stream closed exactly that gap — giving staff a way to cover a genuine, unavoidable cost without waiting a week for payday. For Angelo, the case for offering it barely needed making.
"It doesn't take a rocket scientist to work out that it's the right thing to do."
What measurable outcomes were achieved?
- Staff report feeling less stressed day to day, knowing they have a financial safety net for emergencies rather than facing a bare week before payday
- Staff are more comfortable and willing to pick up additional bank shifts
- Retention is described as strengthening as a direct result
- The rollout itself is described as easy to implement, with a clear, immediate benefit to staff
What was the business impact?
Angelo describes a visible shift in how staff feel day to day, which has translated into more people willing to pick up bank shifts and a retention rate that's strengthening as a result.
"The big difference that I've seen in people using Stream now is they're less stressed… you know that you've got something just in case you need it.
Staff feel more comfortable and willing to take on more bank work. Our retention rate is getting stronger.
It's groundbreaking, it's easy to do, and it's going to have a benefit to the staff."
