Client Stories

Travelodge, a leading hotel chain with over 600 locations, prioritises the wellbeing of its 13,500 colleagues as part of its purpose to be the 'Brilliant Base'. Given that 86% of its workforce is part-time, supporting financial stability is crucial to its strategy, which aims for an inclusive workplace where everyone can 'get in and get on at a time that’s right for them.'

National Care Group (NCG) is one of the UK’s leading providers of care and support services to vulnerable adults across the country. With 3,000 colleagues across England and Wales, NCG's Chief People Officer, Claire Leake, sought a benefit that would meaningfully support the financial wellbeing of its workforce.

Founded with a commitment to creating timeless and beautifully designed products, The White Company has become synonymous with quality and sophistication. With a holistic approach to wellbeing that includes mental, physical, and financial wellbeing, The White Company ensures its employees are as valued as its customers.

Natalie, 35, is a single mother to two children. Despite working long hours as a team leader in a dementia care home, the Hampshire-based parent needs to claim Universal Credit due to her low salary.

Mark, 25, works in the charity sector and lives with friends in London. A politics graduate, Mark spent several months on Universal Credit earlier this year while in-between jobs. During this time he cut back on everything, including the length of the showers he took in his flatshare.

Joe works 40-hour weeks with frequent overtime. He is employed at his bar/cafe through an outsourced company, and earns below the London Living Wage.

After years spent sharing with flatmates, Ale now lives alone and works from home two days per week. Her energy bills have more than doubled in recent months, which has put pressure on her finances – especially when combined with rising transport and other costs.

Financial stress is a constant struggle, particularly when trying to manage from one payday to the next. Stream has been a lifeline, providing tools that go beyond just financial access. The app offers a supportive space and practical advice through the coaching feature, giving users someone to turn to when they feel stuck.

Since using Stream, Simon has seen a significant improvement in how he handles his finances. The platform’s flexibility has given him the ability to manage and pay off debts effectively, reducing stress and improving his overall financial health.

Honesty—it's one of the many reasons we love Latoya, a dedicated gate line stewardess with Carlisle Support Services. Latoya, who uses Stream through her employer, is a regular participant in our co-creation workshops. She’s quick to share her insights, telling us openly what she loves (and what she doesn’t) about the app and giving valuable feedback on how we can further support her financial wellbeing.

They shared their experiences of money worries, how this impacts their focus at work, and how Stream alleviates some of that stress. We caught up with some of our fantastic NHS members from across the UK, to chat all things Stream and money.

Implementing Stream and empowering employees with a flexible pay cycle has enabled them to evolve with the times and the expectations of job-seekers, which makes it easiest to attract talent in a competitive market.

Wellbeing initiatives aimed at providing their staff vital support for physical, mental and financial wellbeing began in 2018. Recognising that financial worries and expensive forms of credit can impact mental health, in early 2019 they approached Stream as they were looking at innovative ways to improve the financial wellness of their talented staff.

In recent years, they have seen a transformation in how they manage staffing and colleague support - thanks in part to initiatives led by Julie Burgess, Head of Nursing. Traditionally, filling last-minute shifts could be challenging, as agency staff often held the flexibility that NHS workers needed but didn’t always have.

Financial literacy, including understanding income and expenses, is critical. David notes a stigma within the hospitality sector that often views roles as transient rather than career-focused. San Carlo has taken steps to shift this perception, emphasising employee wellbeing and offering initiatives like Stream to support their staff.

The challenges of traditional payroll systems, particularly when employees transition between jobs, which can lead to long waits for their first payment. Stream addresses this issue by providing flexible access to earned wages, which has been used responsibly by their staff.

The importance of empowering and supporting employees to thrive, which benefits both the individuals and the business as a whole. Neena Jivraj Stevenson (Chief Culture Officer) spoke to us about Queensway's experience of rolling out Stream's financial wellbeing platform.

Their experience of rolling out Stream's financial wellbeing platform, as shared by Nazreen Johnson (People and Culture Director). Giving colleagues access to financial tools and services built around their income, and solving business challenges by making work more rewarding for their people.

Discover how Bruce's use Stream to support, engage and retain their colleagues. Established in 2008, Bruce's is a multi-award winning business, and a leading provider in the booming doggy day-care industry.

They pride themselves on being a 'people's place', and for this to be true, they know they need to invest in systems that help their staff build and grow together. They were therefore keen to look at introducing a platform that could support their employees when it came to managing their finances, and if possible, reduce the stress that can be associated with that.

Discover the financial wellbeing strategy which saw Brewers Decorator Centres recognised at two major award ceremonies in 2023.

Newcastle Hospitals NHS Foundation Trust is one of the busiest, largest and most successful teaching NHS foundation trusts in the country, with them overseeing around 6,000 patients every day. As a result of the new socio-economic landscape, brought about by the cost of living crisis, the Trust knew they needed to review their employee benefits offering. They recognised taking action to offer financial wellbeing support was paramount, with many of their shift workers struggling to navigate their finances during the monthly pay cycle. Stream delivered exactly what the Trust needed - a rounded financial wellbeing toolkit for their employees.

With a 4750-strong team, supporting staff has always been at the front of CEO Paul Evans, and his team’s mind. Carlisle is a leading supplier of outsourced workforce solutions for major businesses across the UK and Ireland.

DPO Carole understands the balance between launching new benefits and taking care of data privacy.Stream speaks to Carole on best practice when it comes to data protection, and her advice on implementing new benefits such as Stream.

Frimley Health NHS Foundation Trust knew the positive impact that giving their staff flexible access to their pay could have not only on their wellbeing, but also on the performance of the Trust. They therefore turned to Stream to provide this, alongside a holistic financial wellbeing offering. The results? An increase in staff retention, as well as a reduction in agency spend driven by the fact staff we're more motivated to pick up bank shifts. Our integration with Allocate also meant they were live within a month.

They re-invest every penny back into their customers as a not-for-profit organisation. But in the face of significant workforce challenges in 2024, Anchor recognised the need for a revised focus on the wellbeing of their colleagues.Understanding that every financial life is different, they set out to find a solution that would give their colleagues the tools to manage their money in a way which suits their individual needs. This led them to Stream's award-winning financial benefits platform - and the results?

Co-op was named the UK's #1 financial wellbeing strategy at the 2024 Employee Benefits Awards, with a pioneering financial wellbeing approach, powered by Stream. And it scooped the Grand Prix prize, named the 'best of the best' of all employee benefits initiatives in the past year.

Discover how Stream became Superdrug & Savers' most popular colleague perk. They're leading the way in high-street Health & Beauty, whilst also leading the charge on employee benefits that really make a difference.

150,000 colleagues now have access to market-leading savings, through a new benefit being offered alongside workplace loans, flexible pay, financial education, and more.

Financial wellbeing is a crucial component of overall wellbeing, and for Next, it’s about providing the necessary tools to empower individuals to meet their financial needs. Recognising financial wellbeing as integral to daily life, they have developed solutions to address these challenges, ensuring employees feel supported in managing their money.