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COACH

Coach and cheerleader, all in one

Practical steps, education and support for better financial health

Help people take control of their finances

With Coach, people can get their financial health score and understand how to improve it. Coach sends prompts to reduce spending and save money, based on their earnings and spending. Like discounts for their regular shop and benefits they’re entitled to. And they can build their money skills with our newsletters, webinars and articles. Or ask Coach to build them a curated plan.

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Support tailored to members’ lives

Members connect Stream to their bank accounts through open banking, so every recommendation, piece of guidance, and alert is based on their actual income and spending—not a generic, one-size-fits-all model.

Coach builds on every interaction, remembering goals, context, and past behaviour, so the guidance your people receive becomes more relevant and useful over time.

A conversation that builds over time

Most financial tools start from scratch every time. Coach doesn’t. It builds on a single, continuous conversation—remembering goals, context, and past interactions—so every nudge, recommendation, and insight becomes more relevant over time.

From day one, a personalised onboarding experience tailors the journey to each individual’s financial priorities and life stage, rather than relying on a one-size-fits-all template. And the more it’s used, the smarter and more valuable it becomes.

Free financial coaching and education resources

Members can get insights and education to build their financial wellbeing. They can access extensive financial education resources, including webinars, articles, guides and a monthly newsletter. And they can connect to free, confidential debt advice with our charity partner StepChange.

For anyone looking for a more structured path, Coach works hand in hand with Learn, guiding members to the right courses based on their goals, so education always leads somewhere meaningful.

Start with Coach, Learn with purpose

Not sure where to begin? Coach helps your people identify what matters most to them financially, then points them directly to the Learn courses that align with their goals. It’s education that feels personal from the very first step.

Instead of scrolling through content and hoping something sticks, employees start with a conversation, get clear direction, and build their financial knowledge with purpose—step by step, at a pace that works for them.

Nudges that cut the cost of living

Coach doesn’t just wait for questions—it keeps an eye on your people’s financial picture and steps in at the right moments, flagging changes and highlighting opportunities as they arise.

It also surfaces relevant discounts based on actual spending, helping members save on everyday purchases and stay on top of the rewards available to them.

Prompts to build a bigger buffer

Coach actively guides members to make the most of their money. It prompts them to use the Claim tool to check they’re receiving all the benefits and financial support they’re entitled to.

It also nudges smarter saving at the right moments. When earnings increase, Coach spots the change and encourages members to set a little extra aside before it gets spent. 

"Stream helps that sense of being helpless or not having anyone to talk to."

Clint

Cleaner, CT Facilities Management

Take a tour of Coach

Stream reviews

Managing my money using stream has truly been a god send!
Allan - Stream memberfrom Trustpilot
Easy to use app and really beneficial for managing my money
Marie - Stream memberfrom Trustpilot
Great quick and easy access to your wages and transfers. First time user of this app and so easy to use. Great for keeping track on earnings each month, easy to understand, coach is good, pot builder is good and easy to set up. All round, a delight to use, 5⭐️
Lisa - Stream userfrom Trustpilot
Very helpful way of sorting out my financial situation.
Bernadine - Stream memberfrom Trustpilot
The convenience of using the money whenever you need it makes life easier. The company is so considerate and helpful.
Cliopatra - Stream userfrom Trustpilot
Managing my money using stream has truly been a god send!
Allan - Stream memberfrom Trustpilot
Easy to use app and really beneficial for managing my money
Marie - Stream memberfrom Trustpilot
Great quick and easy access to your wages and transfers. First time user of this app and so easy to use. Great for keeping track on earnings each month, easy to understand, coach is good, pot builder is good and easy to set up. All round, a delight to use, 5⭐️
Lisa - Stream userfrom Trustpilot
Very helpful way of sorting out my financial situation.
Bernadine - Stream memberfrom Trustpilot
The convenience of using the money whenever you need it makes life easier. The company is so considerate and helpful.
Cliopatra - Stream userfrom Trustpilot
EMPLOYER DASHBOARD

Everything you need to support your team’s financial wellbeing

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Measure success in real time

The Employer Dashboard lets you track the impact of your Stream benefits, with anonymized usage data and trends. See what products are being used and how they’re improving your colleagues’ financial health.

Get insights and improve

Break the information down by division to get a real-time picture of employees’ financial needs – so you can enhance and improve your financial wellbeing strategy.

INTEGRATIONS

Financial benefits made easy

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Secure integration

Stream is an ISO 27001 certified platform that can connect to any payroll, HR or time and attendance system.

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No risk or disruption

We work with your teams to handle all of the setup, including validation and compliance. That means you can launch your employees’ financial wellbeing benefits quickly and easily.

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24/7 support

Once you’re up and running, we handle all technical support and member questions in the app or portal – responding to 95% of queries within 30 minutes.

FAQS

Coach facts

What does Coach include?

Does Coach remember previous conversations?

Does Coach work alongside Learn?

How much does Coach cost members?

How do you keep members’ data safe?

How do you deal with vulnerable members?

RESOURCES

Our library

How Superdrug reduced payroll queries

How Superdrug reduced payroll queries

Mind Over Money Report

Mind Over Money Report

How workers are being held back by financial scarcity

How workers are being held back by financial scarcity

Ready to connect

Talk to us about the positive impact we can have on your teams and your business.

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