The Unseen Cost of Bad Jobs (and Who Pays for It)

The unseen cost of bad jobs (and who pays for it)

Featuring Zeynep Ton, President, Good Jobs Institute

The "Invisible Worker," who powers society, is often trapped in bad jobs lacking dignity and fair pay. MIT Professor and President of Good Jobs Institute, Zeynep Ton, unveils her Good Jobs System, showing how operational choices—like focus and simplify, standardize and empower, cross-training and organizational slack—create high productivity and dignity. She argues that making service jobs the next middle class jobs is an urgent necessity.