Why did Arc Inspirations need Stream?
Employee wellbeing matters deeply to Arc Inspirations' leadership in an industry where it's not always prioritised. Like many hospitality employers, the business had moved from weekly to monthly pay after the pandemic — creating a gap between when work was done and when employees could actually access that money.
"Employee wellbeing in the hospitality industry for me is incredibly important."
What challenges did Stream solve?
Flexible pay closed that gap directly, letting team members access earned wages sooner than waiting for month-end. The rollout itself was also notably smooth — a genuine standout for an HR leader who's overseen many system implementations.
"In all of the years that I've been involved in system implementation from a HR perspective, this has got to be the best experience and the fastest experience I've had.
"Access to flexible pay is probably the biggest benefit that our team members have seen. The fact that we offer Stream now means that if they do need access to those earned wages, they can get it sooner than waiting to the end of the month."
What measurable outcomes were achieved?
SAVINGS
110 savings accounts opened since the August 2022 launch
What was the business impact?
"We've seen greater engagement from our team members around shifts and picking up shifts.
One was a general manager who's used an aspect of his savings pot to buy a puppy to help him with his mental health and wellbeing. Another team member recently used the money he'd put aside to help pay for some funeral expenses.
In the current climate, where everybody is feeling the pinch, it's not just about financial wellbeing. It's about holistically how do you support all of your team members."
