💡 A new era of financial education 💡 Discover the latest release of our Workplace Finance platform

Learn more
Stream Logo

CLIENT STORIES · Facilities Management

Carlisle's CEO: £1 million saved

4,750 employees

Why did Carlisle need Stream?

Carlisle's CEO, Paul Evans, describes a "promise-based culture" built around making sure every business decision changes people's lives for the better. That wasn't abstract — Evans himself used to field distress calls directly from employees facing sudden financial emergencies.

"We have a real promise-based culture to try and do right, making sure that every decision we take as a business changes people's lives.
I used to take numerous calls from employees in distress. They'd say, 'The car's broken down,' or, 'I can't get the kids to school.'"
Paul Evans · CEO, Carlisle

What challenges did Stream solve?

Stream gave employees a way to handle exactly those emergencies themselves, without it escalating to the CEO's phone — and beyond crisis response, it's shifted behaviour toward planning ahead for the future.

"Stream has been transformative for addressing those issues. It's great that people are using the platform to say, 'I know there's going to be a rainy day.' There's always a rainy day that will come at some point."
Paul Evans · CEO, Carlisle

What measurable outcomes were achieved?

50%+platform engagement rate
Nearly £1 millionsaved by employees over five years
£16 millionin pay accessed flexibly by staff

What was the business impact?

Beyond the numbers, Pauls' points to reduced financial stress, stronger savings habits, and better engagement and retention across the workforce — with employees now holding a genuine financial buffer for the unexpected rather than relying on him to field the fallout. That impact shows up in how staff talk about the company itself

"Sharon said, 'The one best thing about Carlisle is Stream.'"
Paul Evans · CEO, Carlisle

By addressing financial stress and empowering employees with greater control over their earnings, Carlisle continues to lead with a people-first approach, setting a benchmark for workforce wellbeing and engagement.

Related client stories

Smiling Suez worker in high-visibility jacket seated in a vehicle cab, representing frontline employees supported by the Stream financial wellbeing app
Suez Logo

How SUEZ in the UK uses financial resilience to support a safer, healthier workforce

SUEZ UK is one of the UK's leading recycling and resource management organisations, employing thousands of frontline colleagues across operational, engineering and support roles. Since launching Stream in 2022, SUEZ has embedded financial wellbeing into its wider employee wellbeing strategy, helping colleagues build stronger financial resilience through savings, education and flexible access to pay.

£547k Saved, Retention Improved

Samsic UK is a leading facilities management provider delivering cleaning, security and support services across major UK commercial and industrial sites. Facing frontline attrition during COVID, they turned financial wellbeing into measurable retention and workforce stability.

"Someone to talk to"

Financial stress is a constant struggle, particularly when trying to manage from one payday to the next. Stream has been a lifeline, providing tools that go beyond just financial access. The app offers a supportive space and practical advice through the coaching feature, giving users someone to turn to when they feel stuck.

4M+ workers
2,000+ brands
10M+ monthly transactions