SUPPORT SERVICES

Provide the right support to teams delivering the service

The financial wellbeing platform that reduces your support teams money worries so they can focus on delivering service where and when it matters

Provide the right support to teams delivering the service
EMPLOYER BENEFITS

After rolling out Stream, support services clients typically see

90%

of members feel more positive about their employer

25%

increased shift uptake

22%

lower employee turnover

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Overview

The price of financial stress in support services

Money worries affect people’s sleep and mental health, and are proven to reduce IQ capacity by up to 13 points. That means people are distracted at work. They’re less able to engage with the public or deliver high levels of service. Which has a direct impact on your clients, your brand and your business.

Better for colleagues, better for business

Stream connects seamlessly with your systems and members’ bank accounts to give colleagues personalized financial wellbeing tools – all based on their income and spending. Colleagues can track their shifts and earnings. Take 50% of their pay when they need it. And get budgeting support and rewards that cut the cost of living. They can even save money at 5% APY. Our educational resources and tailored coaching let members take control of their financial future – helping them with things like W4 optimization and government benefits, and encouraging them to build healthy habits. With their financial wellbeing on the up, they can worry less about money, and more about giving work their best.

Provide the right support to teams delivering the service
THE TOOLKIT

The complete financial wellness toolkit, all in one place

On-Demand Pay for employees
Pay

Members can take money they’ve earned when they need it. Even straight after their shift. And there’s no disruption to your pay cycle.

Helps employees set a plan, stick to it and spend confidently
Budget

Easily see earnings, spending, and when payments are due. Updated daily. Members can plan confidently, avoid late payment fees, and even set financial goals

Discounts to make members’ money go further.
Rewards

Cut the cost of living with links to exclusive discounts based on your members’ spending.

Shifts, pay and spending, all in one place to help members make better financial choices.
Track

Keep track of shifts – past, current and future – and the pay for each one. Plus, live details of how much early pay members can access, and what they’ve already taken.

Your Financial AI assistant
Concierge

An AI assistant for HR and payroll that helps members fill out forms, access documents, and find answers to their questions. All while your HR and payroll teams focus on more business critical work.

Claim

Support for your team to find and claim income-boosting government benefits.

Score

Tools to help members track, understand and boost their credit scores.

Education

Bite-sized lessons, monthly check-ins, resources and tools to help every member make the most of their money.

Achievements

Earn badges for reaching financial goals and building healthy habits.

Workplace Savings

Members can auto-save from their wages and earn 5.13% APY, with just a $5 minimum deposit.

Tax

Members can optimize their W-4 contributions, and keep track of what tax they owe and any refunds they’re due.

Coach

Financial coaching and reward recommendations – all based on members’ activity.

CUSTOMER TESTIMONIAL
"It's been a real game-changer for our crew, particularly in supporting their financial wellbeing goals and allowing them to access funds ahead of payday"

Carli Schrader

3rd Generation Owner/Operator, Golden State Restaurants

Stream reviews

Love Stream! I can check my shifts have been recorded properly, check my income daily and if I run short of money before payday it allows me to borrow from my next wage and you pay back on pay day with no interest. Also allows you to save every month. Highly recommended!
Lee - Stream memberfrom Trustpilot
Easy to use and navigate. Gives all the information that you need immediately, hours worked and paid for. The savings pot is great. I can save for my husbands Christmas present without him knowing!
Anne - Stream memberfrom Trustpilot
It gives me the ability to be in charge of my finances. The constant update of what I have earned has given me the opportunity to finally gain control of my money.
Denise - Stream memberfrom Trustpilot
Love Stream! I can check my shifts have been recorded properly, check my income daily and if I run short of money before payday it allows me to borrow from my next wage and you pay back on pay day with no interest. Also allows you to save every month. Highly recommended!
Lee - Stream memberfrom Trustpilot
Easy to use and navigate. Gives all the information that you need immediately, hours worked and paid for. The savings pot is great. I can save for my husbands Christmas present without him knowing!
Anne - Stream memberfrom Trustpilot
It gives me the ability to be in charge of my finances. The constant update of what I have earned has given me the opportunity to finally gain control of my money.
Denise - Stream memberfrom Trustpilot
Love Stream! I can check my shifts have been recorded properly, check my income daily and if I run short of money before payday it allows me to borrow from my next wage and you pay back on pay day with no interest. Also allows you to save every month. Highly recommended!
Lee - Stream memberfrom Trustpilot
Easy to use and navigate. Gives all the information that you need immediately, hours worked and paid for. The savings pot is great. I can save for my husbands Christmas present without him knowing!
Anne - Stream memberfrom Trustpilot
It gives me the ability to be in charge of my finances. The constant update of what I have earned has given me the opportunity to finally gain control of my money.
Denise - Stream memberfrom Trustpilot
Love Stream! I can check my shifts have been recorded properly, check my income daily and if I run short of money before payday it allows me to borrow from my next wage and you pay back on pay day with no interest. Also allows you to save every month. Highly recommended!
Lee - Stream memberfrom Trustpilot
Easy to use and navigate. Gives all the information that you need immediately, hours worked and paid for. The savings pot is great. I can save for my husbands Christmas present without him knowing!
Anne - Stream memberfrom Trustpilot
It gives me the ability to be in charge of my finances. The constant update of what I have earned has given me the opportunity to finally gain control of my money.
Denise - Stream memberfrom Trustpilot
Love Stream! I can check my shifts have been recorded properly, check my income daily and if I run short of money before payday it allows me to borrow from my next wage and you pay back on pay day with no interest. Also allows you to save every month. Highly recommended!
Lee - Stream memberfrom Trustpilot
Easy to use and navigate. Gives all the information that you need immediately, hours worked and paid for. The savings pot is great. I can save for my husbands Christmas present without him knowing!
Anne - Stream memberfrom Trustpilot
It gives me the ability to be in charge of my finances. The constant update of what I have earned has given me the opportunity to finally gain control of my money.
Denise - Stream memberfrom Trustpilot
Love Stream! I can check my shifts have been recorded properly, check my income daily and if I run short of money before payday it allows me to borrow from my next wage and you pay back on pay day with no interest. Also allows you to save every month. Highly recommended!
Lee - Stream memberfrom Trustpilot
Easy to use and navigate. Gives all the information that you need immediately, hours worked and paid for. The savings pot is great. I can save for my husbands Christmas present without him knowing!
Anne - Stream memberfrom Trustpilot
It gives me the ability to be in charge of my finances. The constant update of what I have earned has given me the opportunity to finally gain control of my money.
Denise - Stream memberfrom Trustpilot
Love Stream! I can check my shifts have been recorded properly, check my income daily and if I run short of money before payday it allows me to borrow from my next wage and you pay back on pay day with no interest. Also allows you to save every month. Highly recommended!
Lee - Stream memberfrom Trustpilot
Easy to use and navigate. Gives all the information that you need immediately, hours worked and paid for. The savings pot is great. I can save for my husbands Christmas present without him knowing!
Anne - Stream memberfrom Trustpilot
It gives me the ability to be in charge of my finances. The constant update of what I have earned has given me the opportunity to finally gain control of my money.
Denise - Stream memberfrom Trustpilot
Love Stream! I can check my shifts have been recorded properly, check my income daily and if I run short of money before payday it allows me to borrow from my next wage and you pay back on pay day with no interest. Also allows you to save every month. Highly recommended!
Lee - Stream memberfrom Trustpilot
Easy to use and navigate. Gives all the information that you need immediately, hours worked and paid for. The savings pot is great. I can save for my husbands Christmas present without him knowing!
Anne - Stream memberfrom Trustpilot
It gives me the ability to be in charge of my finances. The constant update of what I have earned has given me the opportunity to finally gain control of my money.
Denise - Stream memberfrom Trustpilot
EMPLOYER DASHBOARD

Everything you need to support your team's financial wellbeing

Everything you need to support your employee's financial wellbeing

Measure success in real time

The Employer Dashboard lets you track the impact of your Stream benefits, with anonymized usage data and trends. See what products are being used and how they’re improving your colleagues’ financial health.

Get insights and improve

Break the information down by division to get a real-time picture of employees’ financial needs – so you can enhance and improve your financial wellbeing strategy.

INTEGRATIONS

Financial benefits made easy

Secure integration with 100+ systems

Stream is an ISO 27001 certified platform that connects to more than 100 payroll, HR and time and attendance systems.

No risk or disruption

We work with your teams to handle all the set up, including validation and compliance. That means you can launch your employees’ financial wellbeing benefits quickly and easily.

24/7 support

Once you’re up and running, we handle all technical support through the admin portal and member questions in the mobile app or via desktop– responding to 95% of queries within 30 minutes.

ABOUT STREAM

Building better financial futures

Stream was founded on a social charter to improve workers’ financial wellbeing. That mission was embedded into our Articles of Association, and everything we do supports it – from the financial benefit products we create to our policy decisions. We’re accountable to (and guided by) our Impact Advisory Board, which is made up of experts from think tanks, academia and social impact investors. We conduct impact research and analyze data from our extensive member base. We also partner with industry leaders and academics on joint studies. And we co-create our products and tools with employers and members to make sure they’re accessible and give people the support they need.

Empower your people. Elevate your business

Find out how we can boost your team's financial wellbeing and your bottom line

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4M+ workers
2,000+ brands
10M+ monthly transactions