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CLIENT STORIES · Retail

A holistic financial wellbeing strategy

1,900 employees

The impact of Stream

80%

of members are using Stream to budget

£153

is the average amount Brewers colleagues save each month

20%

reduction in year-on-year turnover, six months post launch

About Brewers

Over 120 years old, Brewers has been a family-run business ever since its doors first opened  in 1904. Brewers has spent over a century providing expert knowledge, friendly advice and the finest products. As a family business, people are at the heart of everything the business does, whilst continuing to serve local communities across their branches. Brewers is an incredibly supportive business to work for, taking the time and energy to invest in its people. Colleague wellbeing is a top priority, ensuring support and development opportunities are available throughout the business. The average service of a manager at Brewers is 20 years.

Brewers workers in the shop

Why did Brewers need Stream?

In 2022, Brewers launched a financial wellbeing programme to support its team financially and strengthen workplace culture. A key challenge was reaching a genuinely disparate workforce: more than a third of employees didn't have a work email address, ruling out the kind of email-led rollout many financial wellbeing launches rely on.


What challenges did Stream solve?

Brewers needed an inclusive, accessible solution that didn't depend on work email to reach staff, backed by targeted communications. Stream became a company-wide initiative, with managers recruited as ambassadors to help drive adoption directly through the branch network rather than through email alone.


What measurable outcomes were achieved?

Within just one month of launch:

25%+of employees signed up
100% of of members used Stream for budgeting
32%of members were saving money

Ongoing:

80%of members use Stream to budget
£153average monthly savings per colleague
20%reduction in year-on-year turnover, six months post-launch

What was the business impact?

The reduction in turnover, alongside sustained high engagement with budgeting and savings tools, points to a financial wellbeing programme that became genuinely embedded in how Brewers' colleagues manage their money day to day — not just a launch-week spike.

The programme's impact was recognised externally in 2023, winning Best Support of Financial Wellbeing at the Make A Difference Awards and earning a shortlisting for Best Financial Wellbeing Strategy at the Employee Benefits Awards.

AWARDS

An award-winning strategy

In 2023 Brewers's financial wellbeing strategy was recognised in two industry awards:

  • WON the 'Best Support of Financial Wellbeing’ category at the Make A Difference Awards.
  • Shortlisted in the 'Best Financial Wellbeing Strategy' category at the Employee Benefits Awards.
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