About Newcastle Hospitals NHS Foundation Trust
Newcastle Hospitals NHS Foundation Trust is a large and complex organisation, working from two large hospitals, and in the community to provide healthcare for people from across the North-East and beyond.
Why did Newcastle Hospitals NHS need Stream?
Previously, their approach to employee wellbeing involved them actively monitoring and considering the wider social and economic factors impacting staff. A refreshed people strategy provides themed priorities for development and improvement, with an emphasis on staff health and wellbeing, focussed development and support, and ensuring colleagues’ views are valued heard - this approach is what ultimately led them to Stream.
What challenges did Stream solve?
The introduction of Stream delivered tangible impact for their employees gives employees access to their pay, commonly known as earned wage access, so employees don't have to wait for the monthly pay run, addressing the gap between when work is done and when it's paid for. Alongside that, staff have access to:
- Real-time budgeting tools with personalised budget settings
- Flexible savings deposit options
- Pension consolidation assistance
- Financial education through "bite-sized" learning modules
- Personalised coaching support
- Proactive alerts about potential benefits eligibility and financial changes
What measurable outcomes were achieved?
74% of Stream members reported feeling less stressed
- Shortlisted finalist, 2023 Employee Benefits Awards — Best Public Sector Benefits
- Highly Commended, Make a Difference Awards — Best Support of Financial Wellbeing
